Introduction to Aquila Elounda Village

Adult Only Aquila Elounda Village sits majestically on a hillside overlooking the sparkling waters of the Gulf of Elounda in northern Crete. As an adults only resort, the minimum guest age of 16 ensures a tranquil environment perfect for relaxation and romance. New for Summer 2025, this beachfront retreat blends Cretan-village charm with modern amenities, offering three outdoor pools across multiple levels, a soothing spa, and rooms—some with private pools. Free Wi-Fi throughout, excellent service, and a choice of board bases deliver an unforgettable Mediterranean escape tailored to discerning travellers.

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Why Choose Hays Travel for Your Crete Escape?

Booking with Hays Travel means entrusting your holiday to travel artists Louise and Scott, who bring over 50 years of combined experience in crafting bespoke getaways. We hold full ABTA membership and an ATOL licence, guaranteeing that your money and holiday arrangements are protected under UK regulations. Our experts handle every detail—return flights, baggage allowances, coach transfers, resort bookings, spa appointments, and excursions—so you can arrive in Crete confident that every element of your stay has been meticulously organised for excellence and peace of mind.

Meet Louise & Scott – Your Dedicated Travel Artists

Louise and Scott are not just travel agents; they are passionate advocates for the perfect holiday experience. Drawing on decades of touring Mediterranean resorts and staying behind the scenes to understand the finest service levels, they will guide you through every decision. From selecting the ideal room type—classic, superior, sea view, or private pool—to advising on local dining experiences in Elounda village and arranging romantic in-room surprises, they ensure that your time at Aquila Elounda Village exceeds expectations.

Location & Beachfront Setting

Perched above the azure Mediterranean, Aquila Elounda Village features direct access to a private shingle beach. Gentle steps lead you down from the resort terrace to sunbeds and umbrellas on the shore, where you can swim in calm, clear waters or snorkel along the rocky coastline. Panoramic sea views from the resort’s terraces and cliff-side sun decks create postcard-perfect moments at sunrise and sunset. Nearby, the fishing village of Elounda offers tavernas, boutiques, and daytime boat trips to the historic island of Spinalonga.

Accommodation Options – Classic to Private Pool Rooms

Each of the resort’s 150 rooms and suites embodies Cretan-village style, with whitewashed walls, wooden shutters, and vibrant blue accents. The Classic Double Garden View rooms overlook landscaped gardens. Superior rooms offer spacious balconies with partial sea glimpses. Sea View rooms feature floor-to-ceiling windows framing open-water views. For unparalleled luxury, reserve a Private Pool Suite—complete with sun terrace, plunge pool, and direct access to lower-level terraces. All rooms include air conditioning, mini-bar, safe, free Wi-Fi, and daily housekeeping.

Board Basis Choices – Half Board & All Inclusive Plus

You can tailor your dining experience with either Half Board or All Inclusive Plus. Half Board includes breakfast buffet and dinner buffet with themed evenings inspired by Cretan, Greek, and international cuisines. The All Inclusive Plus supplement covers unlimited soft drinks, selected spirits and cocktails from 10 am–11 pm, house wines by the glass, afternoon coffee and cake, and late-night snacks. Special dietary requirements—vegetarian, vegan, gluten-free—are accommodated with advance notice.

Dining Experiences & Bars

Aquila Elounda Village features four distinct restaurants and three bars. The Main Buffet Restaurant serves hot and cold breakfast, lunch, and dinner with live cooking stations. The A la Carte Greek Taverna specialises in meze-style plates and grilled delicacies. For Italian fare, the Pasta & Pizza Corner offers fresh pizzas and homemade pastas. Seafood lovers will enjoy the Beach Grill overlooking the sea. Sip cocktails at the Sunset Bar, enjoy poolside refreshments at the Lagoon Bar, or unwind with a nightcap at the Lobby Lounge Bar.

Wellness & Spa Facilities

Nestled in a tranquil garden setting, the resort’s spa invites you to indulge in holistic treatments using organic Cretan olive oil and local herbs. The treatment menu includes deep-tissue massages, aromatherapy, hot stone therapy, and revitalising facials. Relax in the sauna, unwind in the steam room, or take part in guided yoga sessions on the veranda at sunrise. Book private spa packages that combine couples’ massages, wine baths, and body scrubs to rejuvenate mind and body.

Pools & Terrace Lounges

Spread across three terraced levels, Aquila Elounda Village’s pools cater to every mood. The Infinity Pool on the top level offers sweeping sea panoramas and a swim-up bar. A second freshwater pool mid-level features sunken loungers and waterfall jets for a resort-chic atmosphere. The lower-level pools sit beside the beach, ideal for cooling off after a day in the sun. Complimentary sunbeds, loungers, and umbrellas surround each pool, while attentive poolside service delivers cold drinks and light snacks.

Sports & Entertainment

Stay active with daily sports classes—Zumba, aqua aerobics, Pilates—led by resident instructors. Tennis courts are available for private or group lessons. Water sports operators on the beach offer paddleboarding, kayaking, and boat trips. In the evenings, enjoy live Greek music, DJ nights at the pool terrace, or movie nights under the stars. Engage in cooking workshops featuring local delicacies, or join wine-tasting sessions showcasing regional Cretan wines and spirits.

Private Pool Suites – Ultimate Luxury

For a truly indulgent escape, reserve one of the Private Pool Suites. Each suite comprises a spacious bedroom, luxurious bathroom with rain shower and separate bathtub, indoor lounge area, and private outdoor terrace with a plunge pool. Sunset over the Gulf of Elounda is your personal backdrop as you float in crystal-clear water. Add a butler service supplement to enjoy in-suite breakfast, afternoon tea, and personalized concierge assistance throughout your stay.

Local Culture & Excursions

Venture beyond the resort to immerse yourself in Cretan life. Join a guided tour of Elounda village’s Venetian-era architecture, visit the ancient ruins of Olous, or cruise to Spinalonga island. Day-trips to the UNESCO-listed Old Town of Heraklion, the Palace of Knossos, and the Lassithi Plateau showcase Crete’s rich history. Adventurers can explore gorges at Samaria, horseback ride through olive groves, or sample olive oil and honey at family-run farms.

Return Flights & Transfers Included

Your holiday package includes return flights from London Stansted, 10 kg hand luggage, 22 kg checked baggage, and coach transfers between Heraklion Airport and the resort. All flight and transfer arrangements are ATOL protected, ensuring financial security and peace of mind. Our representatives will greet you at the airport, handle your luggage, and provide a seamless transfer direct to Aquila Elounda Village’s entrance.

Pricing & Inclusions

2 adults, 7 nights from Monday 14 September 2026
Classic Double Room with Garden View – Half Board
Holiday price from £1460 per person
Book today with just £120 deposit per person
Optional All Inclusive Plus upgrade – £371 per person supplement

• Return flights London Stansted (2 x 10 kg hand luggage; 2 x 22 kg checked baggage)
• 7 nights at Aquila Elounda Village in Classic Double Garden View
• Half Board: breakfast & dinner buffet with live cooking stations
• Coach transfers: Heraklion Airport resort
• Free Wi-Fi throughout the resort
• Use of pools, spa facilities, sports equipment, evening entertainment
• ATOL Protection & financial security under our licence

All Inclusive Plus – Enhanced Dining & Drinks

Upgrade to All Inclusive Plus to enjoy unlimited selected beverages, including local wines by the glass, premium spirits, cocktails, draft beer, soft drinks, and specialty coffees from 10 am to 11 pm. Benefit from an afternoon tea service, late-night snacks, and priority reservations at speciality restaurants. This worry-free option ensures you can sample the full array of culinary delights without reaching for your wallet at every turn.

ABTA & ATOL Protection – Your Booking Safeguarded

Hays Travel is an ABTA member and holds an ATOL licence issued by the UK Civil Aviation Authority. ABTA’s Package Travel Regulations and ATOL’s protection ensure that if any supplier were to cease trading, you would be offered an alternative holiday or a full refund. Your flights, resort, and transfers are financially secured, giving you the confidence to book ahead for Summer 2026 and beyond.

Book with Confidence – Over 50 Years of Expertise

Trust in our decades of experience planning tailored holidays for clients across the UK. Louise and Scott personally inspect each resort, negotiate exclusive rates, and maintain local contacts to ensure top-tier service. We manage all paperwork, from visas to health advisories, providing detailed pre-departure information and 24/7 emergency support while you travel. Our reputation for reliability and bespoke service guarantees a seamless, memorable escape to Crete.

Frequently Asked Questions (FAQ)

1. What does “adults only” mean at Aquila Elounda Village?

The resort enforces a minimum guest age of 16, ensuring a peaceful, adult-oriented atmosphere. Facilities, entertainment, and services cater exclusively to mature travellers seeking relaxation or romance, with no children’s clubs or family-focused programming.

2. How do I upgrade to a room with a private pool?

Private Pool Suites are available for an additional supplement. Contact Louise & Scott early to secure availability, as these suites book quickly. We’ll arrange your preferred terrace level, pool orientation, and butler service if desired.

3. What board bases are offered?

Aquila Elounda Village offers Half Board (daily breakfast & dinner buffet) and an All Inclusive Plus upgrade. The latter includes drinks, snacks, afternoon tea, and select speciality dining reservations at no extra cost.

4. Are flights and transfers included in the price?

Yes. Your package includes return flights from London Stansted, 10 kg hand luggage, 22 kg checked baggage, and coach transfers between Heraklion Airport and the resort. All aspects are ATOL protected.

5. Is there Wi-Fi and mobile coverage?

Complimentary high-speed Wi-Fi is available throughout the resort. Mobile phone signal varies by operator but is generally reliable in main areas. Free Wi-Fi calling apps work well for staying in touch.

6. What spa treatments are available?

The resort spa offers a full menu of massages, facials, body scrubs, and holistic therapies using locally sourced organic products. Bookings can be made pre-arrival or at the spa reception on site.

7. How do I book excursions to Spinalonga or Knossos?

Louise & Scott can pre-book all local excursions and private tours—Spinalonga boat trips, Knossos archaeological guides, Samaria Gorge hikes, and Cretan cooking classes. We arrange pick-up times and transport for a seamless experience.

8. What is the cancellation policy?

Each reservation is subject to the supplier’s terms. Generally, free cancellation is available up to 21 days before departure, with partial refunds thereafter. Specific cancellation terms will be confirmed at booking.

9. Are there any special offers or loyalty discounts?

We regularly offer early-booking discounts, repeat-guest promotions, and seasonal perks such as complimentary spa credits or room upgrades. Contact Louise & Scott for the latest deals.

10. Do you recommend travel insurance?

Yes. Comprehensive travel insurance covering cancellation, medical expenses, personal liability, and baggage loss is mandatory. We can recommend UK insurers specialising in Mediterranean holidays.

Contact Louise & Scott – Your Hays Travel Experts

Ready to book your Aquila Elounda Village escape? Contact our travel artists, Louise and Scott, for a personalised quote, bespoke recommendations, and secure your ideal room and board basis for Summer 2025 and 2026.

• Phone: 01428 856020
• Email: scott.cumming@hays-travel.co.uk
• Book with just a £120 deposit per person and start counting down to a luxurious adults only holiday at Aquila Elounda Village.

Terms & Conditions

Prices are per person, based on two adults sharing, and subject to availability. Flights, accommodation, and services are ATOL protected and sold under supplier terms. Prices can change without notice. Special offers, supplements, and seasonal variations apply. A deposit of £120 per person secures your booking; final balance is due 10–12 weeks before departure. Comprehensive travel insurance is mandatory.

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5 Reasons to Choose Louise and Scott

Discover how Louise and Scott at Hays Travel provide top holiday deals with unbeatable customer service.

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Introduction: A Story of Customer Service and Loyalty

At Louise and Scott at Hays Travel, we know that great service isn’t just a nice bonus—it’s the foundation of everything we do. In a world where expenses are rising and genuine customer care can be hard to find, we stand firm in our mission to put you, the customer, first.

Our own recent experiences with big brands inspired this post. We want to share why real, authentic service matters, and how we embody it every day for our amazing clients.

1. Exceptional Customer Service is Our Priority

Sunday the 27th of April was a real eye-opener. Facing household bills that seemed to creep higher and higher, we knew it was time to act. First up was our TV and broadband supplier. With a monthly spend hovering around £170, we were keen to reduce it without losing out on the services we valued.

The agent we spoke to was prompt, knowledgeable, and genuinely eager to help. Within just one call, our monthly bill dropped to £97 — a significant saving without major sacrifices.

This positive experience reminded us of what excellent customer service can do: it builds confidence, loyalty, and makes you feel valued. At Louise and Scott at Hays Travel, that’s exactly what we aim to deliver—every call, every booking, every day.

Takeaway: Every customer deserves to feel important, whether they’re saving £5 or £500.

2. Loyalty Deserves to Be Rewarded

Next, we turned our attention to our mobile contracts. Scott had been with his provider for over 20 years—a true example of brand loyalty! With three lines on the account, our goal was clear: negotiate a better deal, preferably around £12 a month for 50GB of data.

Despite our loyalty, the first call was disappointing. The agent didn’t quite grasp our needs or offer much flexibility. Undeterred, we tried again and spoke to a second agent who really listened. However, it still wasn’t enough to keep us after decades of faithful service.

The decision to switch providers wasn’t taken lightly, but it reaffirmed a core belief for us: loyalty should always be recognised and rewarded.

At Louise and Scott at Hays Travel, loyalty matters. Whether you’re booking your first holiday with us or your fiftieth, we roll out the red carpet. You’re part of our travel family from day one.

3. Real People, Real Relationships

One of the biggest frustrations with many big brands today is the lack of personal touch. Automated messages, endless waiting times, and scripted responses can make customers feel like numbers, not people.

When you deal with Louise and Scott at Hays Travel, it’s personal.
We pride ourselves on:

• Answering calls quickly
• Listening carefully to your travel dreams and needs
• Offering tailored solutions, not cookie-cutter packages
• Being available when you need advice, before, during, and after your trip

Because you’re not just booking a holiday—you’re trusting us with memories that last a lifetime.

Don’t wait—experience the difference!
Call Louise and Scott at Hays Travel now on 01428 856020 to start planning your dream trip today.

4. Amazing Holiday Deals That Save You Money

Travel should be exciting, not stressful. That’s why we hunt down the best holiday deals in the UK just for you. Whether you’re after a luxury beach escape, an adventure-packed family holiday, a romantic city break, or a bespoke round-the-world journey, we’ll find the perfect match at a price that works for you.

Our commitment to finding the best travel offers includes:

• Exclusive discounts
• Special promotions from top tour operators
• Flexible payment plans
• Last-minute holiday deals
• All-inclusive packages

We know the joy of a great deal and the peace of mind that comes with quality service. Check our latest offers and see just how much you could save!

5. Lessons from Our Own Customer Service Experiences

Reflecting on our day of phone calls, a clear lesson emerged:
Service can make or break loyalty.

The difference between a good experience and a bad one often comes down to:

• How well you are listened to
• How fast your needs are addressed
• How valued you feel

We understand that when you’re planning a holiday, these factors are even more important. You want reassurance, support, and the confidence that someone is truly on your side. At Louise and Scott at Hays Travel, we promise to deliver that personal care every single time.

6. Why Choose Louise and Scott at Hays Travel?

Here’s why our customers come back again and again:

Unbeatable personal service
Access to the best holiday deals
Over 20 years of combined travel experience
Real people you can trust and rely on
A friendly, no-pressure environment

From a short weekend break to a month-long adventure, no request is too big or small. Your happiness is our mission, and we’ll move mountains to ensure you have the holiday you deserve.

7. What Our Clients Are Saying

Don’t just take our word for it! Here’s what some of our happy travellers have said:

“Louise and Scott went above and beyond to find us the perfect honeymoon deal. Their care and attention to detail were incredible. We’ll never book with anyone else!” — Emma and James, Surrey

“Friendly, knowledgeable, and genuinely caring. Thanks to Louise and Scott, we had the trip of a lifetime at a price we could afford!” — The Turner Family, Hampshire

We live for feedback like this—and we can’t wait to create your own amazing story too.

8. New Deals Every Week!

We constantly update our offers to make sure you get the best prices and destinations. Whether you’re looking for a spontaneous last-minute holiday or planning ahead for 2025, there’s always something new to discover at louiseandscottathaystravel.co.uk.

Bookmark our website and check back regularly—you never know when your dream holiday might pop up!

Conclusion: Let’s Start Your Journey Today with great customer service!

At Louise and Scott at Hays Travel, you’re more than a booking—you’re part of our travel family. Our personal experiences show just how much great customer service matters, and we are committed to making your holiday planning simple, affordable, and above all, enjoyable.

Whether you’re dreaming of sunny beaches, snowy mountains, vibrant cities, or quiet countryside retreats, we are here to help.

Call Louise and Scott at Hays Travel today on 01428 856020
or
Explore our latest holiday deals at louiseandscottathaystravel.co.uk

We can’t wait to help you make unforgettable memories!

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Written and edited by Scott Cumming